Privacy Policy
Privacy Policy
Liberate Buyers Agency (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and disclose personal information when you interact with our website, services, and marketing.
1. Personal information we collect
We may collect personal information including:
- Name
- Email address
- Phone number
- Information you provide when booking a call or downloading resources
- Any other information you voluntarily submit via our website or communications
We may also collect non-personal data such as:
- IP address
- Browser type
- Device information
- Pages visited and time spent on our website
2. How we collect personal information
We collect information when you:
- Fill out a form on our website
- Book a call or consultation
- Download a lead magnet or resource
- Interact with our ads or emails
- Communicate with us directly
We also use cookies and tracking technologies (see Cookie Policy).
3. How we use your information
We use your information to:
- Respond to enquiries and book consultations
- Provide information about our services
- Deliver requested resources
- Send relevant emails and updates
- Improve our website, marketing, and user experience
- Run advertising and remarketing campaigns
4. Disclosure of personal information
We may share your information with trusted third parties including:
- HubSpot (CRM and email marketing)
- Google (Analytics and Ads)
- Meta Platforms (Facebook & Instagram advertising)
- Website and marketing service providers
We do not sell your personal information.
5. Storage and security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access or disclosure. Information is stored securely using reputable third-party platforms.
6. Access and correction
You may request access to, or correction of, your personal information by contacting us.
7. Marketing communications
You may unsubscribe from marketing emails at any time using the link provided in our communications.
8. Complaints
If you have concerns about how your personal information is handled, please contact us. If unresolved, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).